Tribe Club Support Service

We strive to make using our applications as convenient and intuitive as possible.
If you have any questions, encounter issues while using the app, or would like to leave feedback — our support team is always ready to help.

You can contact us by email:
📩 [email protected]

What to include in your email:

To help us respond to your request faster and more accurately, please include the following information:

• Your name

• The email associated with your account (if applicable)

• Type of application:

  • Tribe Club (for users)

  • Tribe Partner (for partners)

• A brief description of the issue or question
  (e.g., “account deletion button is not working”, “QR code is not displayed”, “need help with profile setup”)

• (optional) Attach a screenshot if it helps us better understand the issue

Response time

We aim to respond to requests within 24 hours on business days.
Each message is handled individually — it is important for us that you feel real support from our service.

Confidentiality

All information you provide is used solely to process your request. We do not share your data with third parties. For more details, please refer to our Privacy Policy.